Medical alert systems are personal emergency response systems (PERS) designed to help seniors and individuals with medical conditions get immediate assistance in case of an emergency. These systems typically include a wearable device with an SOS button that, when pressed, connects the user to a 24/7 monitoring center staffed with trained professionals who can dispatch emergency services or contact designated family members.

Medical alert devices are wearable gadgets such as pendants, wristbands, or smartwatches that allow users to call for help with the push of a button. Our Safety+ devices come equipped with advanced features including GPS tracking, automatic fall detection, two-way communication, and water resistance. They're designed to be comfortable for all-day wear while providing reliable emergency response capabilities.

When a fall is detected by your Safety+ device, the built-in sensors automatically alert our 24/7 monitoring center. A trained operator will immediately attempt to communicate with you through the device's two-way speaker. If you're able to respond and don't need help, you can cancel the alert. If you can't respond or confirm you need assistance, the operator will dispatch emergency services to your GPS location and notify your designated emergency contacts.

Traditional Medicare (Parts A and B) typically does not cover medical alert systems. However, some Medicare Advantage plans (Part C) may offer coverage or discounts on medical alert devices as part of their supplemental benefits. We recommend checking with your specific insurance provider to understand your coverage options. Additionally, some state Medicaid programs may provide coverage for medical alert systems for qualifying individuals.

Yes! All Safety+ devices are water-resistant and safe to wear in the shower. Since many falls occur in the bathroom, we designed our devices to be worn at all times, including during bathing. The devices can withstand exposure to water from showering and light rain, though we recommend avoiding submersion in pools or hot tubs for extended periods.

While these terms are often used interchangeably, there are subtle differences. PERS (Personal Emergency Response Systems) are general emergency response devices that connect users to help with a button press. MERS (Medical Emergency Response Systems) specifically focus on medical emergencies and often include health monitoring features. Health or Fall Monitors are devices primarily designed to detect falls and track health metrics. Our Safety+ devices combine all these capabilities into one comprehensive solution, offering emergency response, medical alert features, fall detection, and health monitoring in a single device.